24/7 Support for Everybody

By Team QENDO

We announced our new 1800 number today to ensure anyone affected by endometriosis, adenomyosis, PCOS or infertility is able to feel safe, supported and included when accessing the 24/7 support line. Our new number, 1800 ASK QENDO (1800 275 573636) feels right and more reflective of our views within the organisation. For more information as to why we felt it was right we changed our number, read on.

We mentioned a few months ago now that we were working on implementing a number of changes to ensure our whole community feels supported and reflected within our organisation, such as our QENDO & Co. Facebook Community, as supportive space for our LGTBQIA+ community who are affected by endometriosis, adenomyosis, PCOS or infertility to feel connected and safe.

As an organisation we have now decided to change our phone number. When we adopted a 1800 number last year, we thought of the community that we support ‘women’ right? However, through this number we were excluding a whole group of people who are affected by the conditions we advocate for, who do not identify with being a ‘woman’ or a ‘female’. As well as excluding others who access our services, such as; partners, friends and colleagues, who might not be female. We had a number of people within the LGTBQIA+ community reach out to us and express their views and since then we have been actively working to do better.

It’s not the job of our LGTBQIA+ community to educate and raise awareness as to why they should be included in the chronic illness landscape, and we as an organisation have a duty to ensure we are including all members who are affected by endometriosis, adenomyosis, PCOS or infertility, not just those who identify as cis-women.

We want our support services to be accessible to all, and for everyone to feel comfortable, safe and empowered to use them, whenever they need. As an organisation we are making an ongoing commitment to you, our community, that we are doing the work; through listening to you, prominent voices within the LGBTQIA+ community, consulting with them, reflecting and educating ourselves further. We will continue this process to ensure we are continually growing and sharing the values of our entire community.

QENDO is here for everyone, and we are so proud to be making this massive change today to reflect a new, more inclusive organisation. You can call the 24/7 support line to speak with a trained support worker now via 1800 ASK QENDO or 1800 275 573636.

The materials available on or through the website qendo.org.au [‘QENDO’] are an information source only. Information provided by QENDO does not constitute medical advice and should not be relied upon to diagnose or treat any medical condition.To the maximum extent permitted by law, all contributors of QENDO make no statement, representation, or warranty about the quality, accuracy, context, completeness, availability or suitability for any purpose of, and you should not rely on, any materials available on or through the website qendo.org.au. QENDO disclaims, to the maximum extent permitted by law, all responsibility and all liability (including without limitation, liability in negligence) for all expenses, losses, damages and costs you or any other person might incur for any reason including as a result of the materials available on or through this website being in any way inaccurate, out of context, incomplete, unavailable, not up to date or unsuitable for any purpose.

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A Journey to Diagnosis